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To ship to multiple addresses, simply place a separate order for each shipping address. You can do this by placing individual orders online or by calling Customer Care to place the orders for you. New Balance reserves the right to hold any order for suspected fraud. New Balance is unable to ship to PO Boxes at this time.


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Text or Call Customer Care at 844-628-3267. Email Customer Care at [email protected].


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• The initial contact with New Balance Customer Care or the shipping date of the returned shoes must occur within 6 months of the date of purchase as recorded on your original receipt. • After inspection and confirmation that the returned shoes qualify under the NDurance rubber outsole limited warranty guarantee,.


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To ship to multiple addresses, simply place a separate order for each shipping address. You can do this by placing individual orders online or by calling Customer Care to place the orders for you. New Balance reserves the right to hold any order for suspected fraud. New Balance is unable to ship to PO Boxes at this time.


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Contact Us. To chat with us, click the 'Live Chat' button on the bottom right hand corner of this page. Please note, if all agents are handling other chats, Agent Offline messaging will display. Please check back during regular business hours.


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Contact New Balance Customer Care Team. Live Chat. Mon - Fri 8AM - 7PM (BST) Sat 8AM - 12PM (BST) Sun Closed  Email


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Thank you for shopping with New Balance. Track your order here. Start a return here. View styles excluded from promotions here. View other frequently asked questions here. Customer service hours are Monday-Friday 9am-9pm EST, and Saturday-Sunday 9am-6pm EST. To live chat, use the chat bubble below. To speak with an agent, call 888-832-7084. 


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To chat with us, click the 'Live Chat' button on the bottom right hand corner of this page. When all agents are handling other chats, Agent Offline messaging will display. Please check back during regular business hours. Mon. - Fri. 9 AM - 9 PM (EST) Sat. & Sun. 9 AM - 6 PM (EST)


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CHAT. To chat with us, click the 'Live Chat' button on the bottom right hand corner of this page. When all agents are handling other chats, Agent Offline messaging will display. Please check back during regular business hours. Mon. - Fri. 9 AM - 9 PM (EST) Sat. & Sun. 9 AM - 6 PM (EST)


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Contact New Balance Customer Care Team. Live Chat. Mon - Fri 9AM - 8PM (EST) Sat 9AM - 1PM (EST) Sun Closed. Email. Get help and support or provide feedback:


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Your email address. Subject. Description. Please enter the details of your request. A member of our support staff will respond as soon as possible. Style code of product. Order Number. Attachments. Add file or drop files here.


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You can do this by placing individual orders online or by calling Customer Care to place the orders for you. New Balance reserves the right to hold any order for suspected fraud. New Balance is unable to ship to PO Boxes at this time.. Simply reach out to our Customer Care team via phone or live chat M-F 9AM - 9PM EST and Sat-Sun 9AM - 6PM.


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NewBalance FAQ Customer Secure Login Page. Login to your NewBalance FAQ Customer Account.


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Free returns and free shipping on all orders $100+. Enjoy free shipping on all orders $100+. If you aren't completely happy with your purchase, simply return it for free within 45 days of the purchase date. Returns must be in new condition, in the state you received them. New Balance reserves the right to refuse worn or damaged merchandise.


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• The initial contact with New Balance Customer Care or the shipping date of the returned shoes must occur within 6 months of the date of purchase as recorded on your original receipt. • After inspection and confirmation that the returned shoes qualify under the NDurance rubber outsole limited warranty guarantee, New Balance will provide you with a coupon to be used for same/like.


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Thank you for shopping with New Balance.  Track your order here. Start a return here. View holiday shipping deadlines here. View styles excluded from promotions here. View other frequently asked questions here. Customer service hours are Monday-Friday 9am-9pm EST, and Saturday-Sunday 9am-6pm EST.